FAQ

We’re passionate TCG specialists offering a curated selection of premium trading card games and collectibles. Our inventory includes popular TCGs like DIGIMON CARD GAME, DRAGON BALL SUPER CARD GAME, MAGIC: THE GATHERING, DISNEY LORCANA, and exclusive items like BE@RBRICK figures and anime-themed cards from series like Kimetsu no Yaiba and MY HERO ACADEMIA.

Our community includes competitive tournament players needing timely card deliveries, serious collectors seeking rare and premium editions, anime and gaming enthusiasts, and budget-conscious collectors building their collections over time. Whether you’re preparing for your next tournament or expanding your prized collection, we’ve got you covered!

All orders are processed within 1-2 business days from purchase date. During peak seasons or special promotions, processing may take slightly longer. You’ll receive a confirmation email with tracking information once your order ships.

We offer two reliable shipping options:

Standard Shipping – $12.95
• Carriers: DHL or FedEx
• Delivery: 10-15 business days after shipment
• Perfect for: Tournament players needing cards quickly, time-sensitive releases

Free Shipping
• Carrier: EMS (Express Mail Service)
• Delivery: 15-25 business days after shipment
• Minimum: $50 or more
• Ideal for: Budget collectors, bulk orders, non-urgent purchases

We ship globally to TCG enthusiasts everywhere! However, due to logistical constraints, we currently cannot ship to most parts of Asia and select remote areas. If you’re unsure about your location’s eligibility, please contact our support team before ordering.

We take package protection seriously! We use:
• Reinforced cardboard boxes for maximum protection
• Bubble wrap and padding for fragile items
• Weather-resistant packaging materials
• Discreet packaging to protect valuable contents

We accept all major payment methods for secure transactions:
• Visa
• MasterCard
• JCB
• PayPal

Yes! Free shipping via EMS is available for orders of $50 or more. For orders under $50, we offer our reliable Standard Shipping option for $12.95.

We want you to be completely satisfied! You may return items within 15 days of receiving your order. Please ensure items are in original condition with all seals intact. For detailed return instructions, please visit our Returns Policy page or contact our support team.

We package all items with extreme care, but if you receive damaged goods, please contact us immediately at [email protected] with photos of the damaged items and packaging. We’ll work quickly to resolve the issue!

Absolutely! We specialize in premium TCG products including BANDAI CARDDASS Premium Edition, exclusive Hololive OFFICIAL CARD GAME items, and various limited edition releases. Follow us for updates on new premium arrivals!

Yes! We offer Binders & Refills, Deck cases, and other TCG accessories to help you protect and organize your valuable collection.

Once your order ships, you’ll receive a confirmation email with tracking information. You can use this tracking number on the carrier’s website (DHL, FedEx, or EMS) to monitor your package’s journey.

First, check your spam or junk folder. If you still can’t find it, please contact us at [email protected] with your order details, and we’ll resend the confirmation.